jili8 Privacy Policy – How Your Personal Data Is Handled

1. Information We Collect

When you register and use the jili8 platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and the payment details you use for deposits and withdrawals in Philippine pesos. We also collect technical information automatically when you access the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not purchase or obtain personal data from third-party data brokers.

2. How We Use Your Information

The personal information we collect is used primarily to operate and manage your jili8 account, process your deposits and withdrawals, verify your identity in line with applicable regulations, and communicate important account updates to you. We also use your data to personalise your experience on the platform, including tailoring content and offers to your activity history where permitted. Aggregated and anonymised data may be used for internal analytics to help us understand how Filipino members use the platform and where we can make improvements. Wedo not use your personal data for any purpose that is incompatible with the reasons it was originally collected, and we will always seek your consent where required by applicable law before using your data in a new way. If you wish to opt out of receiving non-essential communications from jili8, you may update your preferences through your account settings at any time.

3. Sharing of Personal Data

jili8 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors that handle GCash and local bank transfer transactions, identity verification partners, and technology providers who support our infrastructure. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so, for example in connection with anti-money laundering obligations or a lawful investigation. In the event that jili8 undergoes a business restructure or change of ownership, your personal data may be transferred as part of that process, and you will be notified in advance where practicable.

4. Data Security

We implement a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using industry-standard protocols, access controls that restrict who within the jili8 team can view your personal data, and regular security reviews of our systems and processes. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your jili8 account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please contact us immediately so that we can take appropriate action. We will notify affected members and relevant authorities in the event of a data breach, in accordance with applicable Philippine regulations.

5. Data Retention

We retain your personal information for as long as your jili8 account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations, resolve any disputes, and enforce our platform agreements. The specific retention period for different categories of data may vary depending on the nature of the information and the legal requirements that apply to it. Financial transaction records, for example, are typically retained for a longer period than general account activity logs, in line with applicable anti-money laundering and record-keeping requirements in the Philippines. Once the applicable retention period has expired and there is no longer a legitimate reason to hold your data, we will securely delete or anonymise it. You may request the deletion of your personal data at any time, subject to our legal obligations to retain certain records.

6. Your Rights

As a member of the jili8 platform, you have the right to access the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of processing, to request that we restrict how we use your data in specific circumstances, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, you may contact the jili8 support team using the contact details provided on the platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Please note that some requests may be subject to identity verification before we can action them, to ensure that your data is not disclosed to an unauthorised party.

7. Cookies and Tracking

The jili8 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and help us understand how members navigate the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and managing your account. We may also use analytics cookies to collect aggregated, anonymised information about how the platform is used, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. By continuing to use jili8.win, you consent to our use of cookies in accordance with this policy.

8. Changes to This Policy

jili8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, the updated policy will be posted on this page with a revised effective date, and we will take reasonable steps to notify active members where the changes are significant. Your continued use of the platform after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions or concerns about this Privacy Policy or how your data is used, please visit the FAQ page or reach out to our support team directly.